After an extensive vetting process, the DrFirst Backline Communication platform was selected to assist in transforming the way staff communicate at Goshen Health, formerly IU Health Goshen. IT department leaders also were in preliminary discussions on updating the hospital switchboard networks.Ī multidisciplinary committee that included physicians, nurses, IT personnel and administrators was created to evaluate the diverse IT applications that would meet the present and future needs of the organization. In the early phases, it was established that nursing administrators were interested in investigating IT that could assist them with nursing alarms and alert management. ![]() Koronkiewicz, medical director of quality at the Goshen Health Center for Orthopedics and Sports Medicine, was tasked to research vendors for a secure messaging application to be used by the medical staff. With secure texting, file sharing, and integration with eForms platform built-in, Backline gives you everything you need to collaborate with patients now while giving you the tools to improve clinical communication between your staff, patients, family members, and external providers in the future.ĭownload Backline to get started with telehealth today.Back in 2016, Dr. Not only can you do virtual visits, but streamline the communication and documentation surrounding them. Providers can take this information and add their CPT codes for reimbursement it is that easy.īackline is an easy-to-use clinical communication platform with care collaboration features you won’t find in other telemedicine offerings. Our video chat is automatically dated and time-stamped from the start and end of the call. A simple text from the provider using Backline goes straight to the patient’s mobile phone to initiate a secure, HIPAA-compliant virtual visit. There’s no registration process for patients or app for them to download. other offerings that charge a fee for each session which often discourages use for many types of patient visits. You get unlimited use with an annual subscription vs. Through Backline, clinicians can initiate video chat sessions and secure text threads to share information with patients at home in real-time. Plus, Backline can be tailored to meet your needs through our Solution Packages, including Backline for Case Management, EMS, Hospice, Behavioral Health, Pharmacy, Payors, and more.īackline makes telehealth quick and easy. Share summarized CCD documents with supporting clinicians like PCPs Eliminate time-consuming phone calls and cumbersome faxing between facilities Cross-org messaging connects siloed providers, health systems, and practices Quickly distribute documents and gather e-signatures to save time Expedite clinical workflows with automated notifications and alerts Enable patient-centered group chats to connect all members of the care team Contact patients with caller ID masking to maintain your privacy Send secure messages to patients before procedures and follow-up after treatment ![]() Start telehealth consultations and automatically document the encounter Send and receive HIPAA-compliant messages, images, files, forms, notifications, reminders, and more – all from your phone or mobile device!īackline streamlines communication across the care community including: Collaborate with the care team via secure chat. Start telehealth visits and remote assessments with patients on-demand. Backline | Telehealth, Secure Messaging, and Care Collaborationīackline is an award-winning clinical communication platform that gives healthcare providers, patients, caregivers, and external clinicians a simple, secure way to share health information in real-time.
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